It allows you to obtain complete information about the reputation and reviews of any company registered on Trustpilot. It provides detailed data on each business, including its name, URL, average star rating, trust score, total number of reviews, and business categories. It also offers contact and location information, such as address, city, zip code, country, and phone number, allowing users to find out where the company is physically located.
With this API, you can consult multiple business units associated with the same brand, including its international and local variants, each with its trust score and number of reviews. The data includes not only overall ratings, but also detailed statistics on star distribution, allowing you to identify the proportion of positive, neutral, and negative reviews.
The API is designed to be easy to integrate and scalable, ensuring that even businesses with thousands of reviews can be queried efficiently. With it, companies can gain valuable insights to improve their products, customer service, and marketing strategies, based on the real experience of their customers, all in a reliable and structured way.
{"Example Response":"No response example available for now."}
curl --location --request GET 'https://pr213-testing.zylalabs.com/api/10303/retrieve+trustpilot+reviews+api/19848/search?query=nike&page=1' --header 'Authorization: Bearer YOUR_API_KEY'
{"Example Response":"No response example available for now."}
curl --location --request GET 'https://pr213-testing.zylalabs.com/api/10303/retrieve+trustpilot+reviews+api/19861/reviews?identifyingName=www.nike.com&page=1' --header 'Authorization: Bearer YOUR_API_KEY'
{"Example Response":"No response example available for now."}
curl --location --request GET 'https://pr213-testing.zylalabs.com/api/10303/retrieve+trustpilot+reviews+api/19862/get+profile?identifyingName=www.nike.com' --header 'Authorization: Bearer YOUR_API_KEY'
After signing up, every developer is assigned a personal API access key, a unique combination of letters and digits provided to access to our API endpoint. To authenticate with the Retrieve Trustpilot Reviews API simply include your bearer token in the Authorization header.
| Header | Description |
|---|---|
Authorization
|
Required
Should be Bearer access_key. See "Your API Access Key" above when you are subscribed.
|
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The GET Search endpoint returns company details, including reviews, trust score, and contact information. The GET Reviews endpoint provides filtered reviews with statistics and sorting options. The GET Get Profile endpoint delivers comprehensive business information, including ratings, categories, and verification status.
Key fields include business name, URL, average star rating, trust score, total reviews, categories, contact details (address, city, zip code, country, phone number), and review statistics (positive, neutral, negative proportions).
Response data is structured in JSON format, with clear hierarchies. For example, the GET Reviews endpoint organizes reviews in an array, with each review containing fields like rating, date, and text, making it easy to parse and analyze.
Users can customize requests with parameters such as company ID, language, sorting options (e.g., date or rating), and pagination settings (e.g., limit and offset) to tailor the data retrieved to their needs.
The GET Search endpoint provides general company information, while the GET Reviews endpoint focuses on individual reviews and their statistics. The GET Get Profile endpoint offers a holistic view of the business, including trustworthiness and location data.
Data accuracy is maintained through regular updates from Trustpilot, ensuring that the information reflects the latest reviews and ratings. Additionally, the API employs validation checks to ensure data integrity.
Typical use cases include analyzing customer feedback to improve products, monitoring brand reputation, conducting market research, and enhancing customer service strategies based on real user experiences.
Users can analyze the average star ratings and trust scores to gauge overall customer sentiment. Detailed review statistics can help identify trends in customer feedback, while contact information allows for direct engagement with customers or businesses.
To obtain your API key, first sign in to your account and navigate to the API you want to use. From the API's Pricing section, choose a plan and complete the subscription process. Once subscribed, return to the API page and you will see your API Access Key displayed at the top of the documentation page. You can use this key to authenticate your requests.
You can’t switch APIs during the free trial. If you subscribe to a different API, your trial will end and the new subscription will start as a paid plan.
The free trial lasts for 7 days and allows you to make up to 50 API requests.
No, the free trial is available only once, so we recommend using it on the API that interests you the most. Most of our APIs offer a free trial, but some may not include this option.
Yes. If the API offers a free trial, you will see a "Free 7-Day Trial" option in its Pricing section. The trial lasts for 7 days and allows up to 50 API requests, enabling you to evaluate the API before subscribing to a paid plan.
Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.
You can monitor your API usage through the response headers included with every request:
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Yes, you can cancel your subscription at any time. Simply go to the Pricing section of the API you're subscribed to and click the "Unsubscribe" button.
Please note that upgrades, downgrades, and cancellations take effect immediately. Once your subscription is canceled, access to the service will end immediately, regardless of any remaining API calls in your quota.
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