Go beyond sentiment with our Opinion Analysis API to determine if a social post is a promoter, detractor, or indifferent suggestion. Discover what consumers think & feel about your brand and what you can do to strengthen the emotional connection with consumers.
[{"id":"1","predictions":[{"probability":1.0,"prediction":"Promote"}]},{"id":"2","predictions":[{"probability":1.0,"prediction":"Promote"}]},{"id":"3","predictions":[{"probability":1.0,"prediction":"Detract"}]},{"id":"4","predictions":[{"probability":1.0,"prediction":"Indifferent"}]}]
curl --location --request POST 'https://pr213-testing.zylalabs.com/api/234/opinion+analysis+api/238/analyzer' --header 'Authorization: Bearer YOUR_API_KEY'
--data-raw '[
{
"id": 1,
"language": "en",
"text": "Hello I love the service"
},
{
"id": 2,
"language": "en",
"text": "The customer service is great!"
},
{
"id": 3,
"language": "en",
"text": "This product is buggy. Totally not worth it. "
},
{
"id": 4,
"language": "en",
"text": "Guess it's ok."
}
]'
After signing up, every developer is assigned a personal API access key, a unique combination of letters and digits provided to access to our API endpoint. To authenticate with the Opinion Analysis API simply include your bearer token in the Authorization header.
| Header | Description |
|---|---|
Authorization
|
Required
Should be Bearer access_key. See "Your API Access Key" above when you are subscribed.
|
No long-term commitment. Upgrade, downgrade, or cancel anytime. Free Trial includes up to 50 requests.
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About the API:
Besides APIs that provided a sentiment analysis on the text provided, this API has the meaning to help you understand what the users think about your API and if their opinions help to promote your brand, or they are detractors of your brand or, maybe, they are indifferent at all.
This API supports English, Deutch, and Spanish.
The API will receive an array of 64 items max. Only the first 2000 characters from each text will be analyzed. Later you will receive the analysis.
Possible outputs: promote, detract, indifferent.
This API will help you to understand what is being said online about your brand and products. Be able to identify which consumers are emotionally connected to your brand.
Detect what are the texts that promote your brand or detract from it. This is helpful to analyze what is missing from your product/brand and what is being loved about your brand.
Besides the number of API calls per month, there are no other limitations.
The Analyzer endpoint returns an array of predictions for each input text, indicating whether the sentiment is "Promote," "Detract," or "Indifferent." Each prediction includes a probability score reflecting the confidence of the classification.
The key fields in the response data include "id," which identifies the input text, and "predictions," which contains an array of objects with "prediction" (the sentiment label) and "probability" (the confidence level of the prediction).
The response data is structured as an array of objects, each corresponding to an input text. Each object contains an "id" and a "predictions" array, where each prediction object includes the sentiment label and its associated probability.
The Analyzer endpoint provides insights into consumer opinions about your brand, categorizing sentiments as "Promote," "Detract," or "Indifferent." This helps identify emotional connections and areas for improvement.
Users can customize their requests by providing an array of up to 64 text items, each with a maximum length of 2000 characters. This allows for tailored analysis based on specific social posts or feedback.
The data analyzed by the Opinion Analysis API comes from user-generated content on social media and other online platforms. The API processes this text to derive sentiment insights relevant to your brand.
Typical use cases include monitoring brand reputation, identifying loyal customers, understanding consumer feedback, and improving marketing strategies based on emotional connections revealed through the analysis.
Users can leverage the returned data to inform marketing strategies, enhance customer engagement, and address negative sentiments. By analyzing the predictions, brands can focus on promoting positive feedback and mitigating detractors.
To obtain your API key, first sign in to your account and navigate to the API you want to use. From the API's Pricing section, choose a plan and complete the subscription process. Once subscribed, return to the API page and you will see your API Access Key displayed at the top of the documentation page. You can use this key to authenticate your requests.
You can’t switch APIs during the free trial. If you subscribe to a different API, your trial will end and the new subscription will start as a paid plan.
The free trial lasts for 7 days and allows you to make up to 50 API requests.
No, the free trial is available only once, so we recommend using it on the API that interests you the most. Most of our APIs offer a free trial, but some may not include this option.
Yes. If the API offers a free trial, you will see a "Free 7-Day Trial" option in its Pricing section. The trial lasts for 7 days and allows up to 50 API requests, enabling you to evaluate the API before subscribing to a paid plan.
Zyla API Hub is like a big store for APIs, where you can find thousands of them all in one place. We also offer dedicated support and real-time monitoring of all APIs. Once you sign up, you can pick and choose which APIs you want to use. Just remember, each API needs its own subscription. But if you subscribe to multiple ones, you'll use the same key for all of them, making things easier for you.
You can monitor your API usage through the response headers included with every request:
x-zyla-api-calls-monthly-used: Shows the total number of API requests you have used during the current billing period.
x-zyla-api-calls-monthly-remaining: Shows the number of API requests you have remaining for the current billing period.
Yes, you can cancel your subscription at any time. Simply go to the Pricing section of the API you're subscribed to and click the "Unsubscribe" button.
Please note that upgrades, downgrades, and cancellations take effect immediately. Once your subscription is canceled, access to the service will end immediately, regardless of any remaining API calls in your quota.
Please have a look at our Refund Policy: https://zylalabs.com/terms#refund